Terms of use

By accessing or using the Cleopatra Gold website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers who access or use our website, including browsing, purchasing products, or engaging with our content.

You may use our website for lawful purposes only. You agree not to use our website in any way that violates applicable laws or regulations, or in any manner that could damage, disable, or impair the website.

You must not attempt to gain unauthorized access to any part of the website, other accounts, computer systems, or networks connected to our servers.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe that your conduct violates these terms.

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

Prices for our jewelry pieces are displayed in the currency specified and are subject to change without notice. We make every effort to ensure accuracy, but errors may occur.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

When you place an order, you are making an offer to purchase. All orders are subject to acceptance and availability. We will confirm acceptance by sending you an order confirmation.

Payment must be received in full before your order is dispatched. We accept various payment methods as displayed during checkout.

You represent that you are authorized to use the payment method provided and that the information you supply is accurate and complete.

Delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.

Risk of loss and title for items pass to you upon delivery. Please inspect your order upon receipt and report any issues within 48 hours.

We accept returns of unworn, undamaged items within 14 days of delivery. Items must be returned in their original packaging with all tags attached.

Refunds will be processed within 10 business days of receiving the returned item. Original shipping costs are non-refundable.

Custom or personalized pieces are final sale and cannot be returned unless defective.

All content on this website, including text, images, logos, designs, and graphics, is the property of Cleopatra Gold and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

Cleopatra Gold shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Some jurisdictions do not allow limitations on implied warranties or liability, so these limitations may not apply to you.

You agree to indemnify and hold harmless Cleopatra Gold, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or your use of the website.

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website.

Your continued use of the website after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

These Terms of Use shall be governed by and construed in accordance with the laws of Algeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Tebessa, Algeria.

If you have any questions about these Terms of Use, please contact us at:

Cleopatra Gold SARL

11 December 1960 Road, Tebessa, Tebessa 12000, Algeria

Email: contact@cleopatra.dz

Phone: +213 123 45 67 89